Returns & Exchanges
At Qsonica, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Log in to our online portal with your order number and email address to select the items you wish to return and receive a printable shipping label.
Pack Your Items
Carefully place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
Ship It Back
Drop off your package at any authorized carrier location using the provided prepaid label; we will track the journey back to our warehouse.
Receive Your Refund
Once our quality team inspects the items, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing